EXCELLENT  
  
 Based on 40 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Andre Jaundoo 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
⭐⭐⭐⭐⭐ Outstanding Service from Luis Hernandez and Kaylon Services

I can't say enough good things about the service I received from Luis Hernandez at Kaylon Services while dealing with an issue with my FranklinWH solar backup battery system.

Our original solar installer, EHS, had gone out of business, which left us in a difficult position when our FranklinWH battery failed to provide backup power during two separate utility outages. After FranklinWH Tier 1 Support was unable to resolve an electrical fault remotely, the issue was escalated to Tier 2, which ultimately connected me with Luis.

From the beginning, Luis was professional, responsive, knowledgeable, and genuinely interested in helping. Rather than immediately scheduling an expensive service call and having me incur unnecessary diagnostic and travel costs, Luis took the initiative to contact FranklinWH Tier 2 Technical Support directly and work through the problem with them.

Together, they made several adjustments to the system remotely and were able to get everything operating normally again. Luis then recommended monitoring the system for 72 hours to ensure it remained stable before determining whether an on-site visit was even necessary.

What impressed me most was his honesty and customer service. He could have easily made the trip, charged me for the inspection and travel, and diagnosed the system on-site. Instead, he first did everything possible to resolve the problem remotely and potentially saved me a significant service expense.

Luis also took the extra time to contact FranklinWH and clarify the warranty and reimbursement process on my behalf so I knew exactly where I stood.

That level of professionalism, transparency, technical knowledge, and integrity is increasingly difficult to find.

If you're looking for someone knowledgeable about FranklinWH battery systems, solar, or electrical service, I would absolutely recommend Luis and Kaylon Services.

Five stars without hesitation. Thank you, Luis, for going above and beyond to help get our backup system operational again!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Moises Valladares 
 
 
 
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Luis, founder of Kaylon, is the person to connect with if you are looking for the best service in the Orlando and surrounding areas. A serious business man.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Dennisse Mendez 
 
 
 
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Excellent service, and what I like the most is the timeliness and responsibility with which the work is done
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Hiram Santiago 
 
 
 
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muy buen servicio
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Air-Conomics LLC 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We are an Air Conditioning Company and sometimes we need a Certified Electrical Contractor to do some work for us. I called many of them and we used many of them in the past but Kaylon Services WOW! Amazing service, fair price, professionalism, knowledgeable and kind. If you need Electrical Service in your house call Luis and his team they’ll take care of you.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Vernessia Tolson 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I had the pleasure of using Kaylon services for an electrical problem. Luis was on time, very professional Identify the problem quickly and made the repair needed. All at a great rate thank you. I would highly recommend this service to anyone.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Andrew Sherman 
 
 
 
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Luis bailed me out on a weekend with an HVAC issue.  He had a quick response time and I appreciated his kind helpful service.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Colin Gage 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Luis at Kaylon Services quickly diagnosed and fixed a tricky electrical issue with our pool equipment. He was professional, knowledgeable, and easy to work with, and he communicated clearly from the quote through the repair. We’ll gladly call Kaylon Services again for future electrical needs, and recommend them to anyone needing reliable electrical work.

Update: We called Luis at Kaylon Services again, this time to install a ceiling fan, and had another great experience. He was once again prompt, friendly, professional, and reasonably priced. The work was done well, and he continues to be easy to communicate with and easy to have around the house — our dogs love him too. At this point, Luis is firmly on our short list for electrical work (and apparently on our dogs’ short list of good humans!).
  
 
  
 
 
 
   
 
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